Client Success Strategist

Onboards, supports, and grows customer relationships. Acts as the customer’s internal advocate, troubleshoots issues, collects feedback, and partners with product/development teams to exceed client goals.

At Speedopus India, we are dedicated to delivering next-generation software and AI solutions with unrivaled speed and quality. Our mission is to empower industries and communities with transformative digital tools that accelerate progress, whether in education, real estate, government, or beyond. By combining cutting-edge technology, agile delivery, and a passion for innovation, we act as a digital catalyst helping organizations thrive in a rapidly changing world. Our commitment to integrity, creativity, and client success positions us as a trusted partner for the future, wherever technology paves the way.

• Develop and execute customer success strategies to maximize retention and satisfaction.
• Monitor onboarding processes and ensure smooth client adoption of products.
• Analyze usage data to provide actionable insights and improvements.
• Act as a liaison between customers and internal product/service teams.
• Organize training sessions, webinars, and support documentation.

• Experience in customer success, account management, or client-facing roles.
• Strong analytical skills and proficiency with CRM tools.
• Exceptional interpersonal and communication skills.
• Demonstrated ability to manage and grow client relationships.

• Customer-facing leadership
• Bonus structure based on retention
• Travel opportunities
• Health and wellness stipend